ETS® (Electrix Tecnologie Sbarrafuoco srl), a leader in the field of Passive Fire Protection, has activated ON-LINE Customer Service.
ETS® has actived “On Line Customer Service”
The peculiarity of the products and solutions offered by ETS®, the specificity of its applications, and the need to support and guide customers, users and industry professionals in identifying suitable solutions to site-based issues has over the years demand for customer support more and more effective, available and immediate.
ETS®, always attentive to the needs of its customers, now offers instant customer support, in addition to the classic telephone contact or email, through online chat
Every day from Monday to Friday: from 9:00 to 12:30 and from 14:00 to 18:00 you will find operators available to respond to your requests and ready to help you manage your needs.
The online Chat Service, available on every page of our site, configured for proper navigation with mobile devices such as smartphones or tablets, allows you to contact ETS® easily and quickly, directly online, wherever you are, even from the construction site. Through the chat channel, you can ask for technical explanations, certifications, and possible product applications, attach files and photos of your applications, or ask for cost and delivery time information. In addition, an operator will be ready to help you if you encounter difficulties in surfing the site or during payment processes at the online store.
In addition to the new online chat service, you can always communicate with ETS® via email, by submitting requests through dedicated contact form , for quick answers to your questions and for what is needed to define the ideal solution for your application, or simply by telephone, to the numbers of our locations in the area. ETS®, always a step forward, to offer you the service you deserve!